I am having trouble accessing my season 3 content - even though on my profile it says I have purchased the S3 + movie bundle, when I log in and hit 'Browse' any attempt to access the content yields a page encouraging me to buy the bundle, when I have already purchased it.
Help would be greatly appreciated before the movie drops.
Silly question to ask.
Did you login to VHX? Either clear your cache or restart your browser just in case.
I know, for example, I have S3 OG, but the other two has a padlock icon on that lower right.
Yeah, I am signed in! Just cleared cache and restarted browser and signed in again.
I have the padlock icons on all three links, even though in my settings I can see that I purchased the Big Bundle #3 (under Settings -> Purchases). I emailed support and it's possible that I will get a new link with the movie at 10PM - I was told that I was having trouble because the content wasn't out yet (even though part of it *is* out).
In addition, when I log into vhx.tv, it tells me I don't own anything. :/
Thank you for trying, though!
I am having trouble accessing my season 3 content too. Did you get a new link ?
I did not, no (went ahead and bought the movie again).
Just emailed you guys on 4-4-2018 about my
Content: I have watched the Carmilla Movie over
25 times since 10-26-2017 and my digital download
Of the movie somehow disappeared or got deleted
At about 20 minutes after Cust. Serv hours started
On the 5th of April boom there it is a magical reappearance of my desperately needed copy of
The Carmilla Movie so now I can watch it another
25 times in the next 6 months you guys are awesome, can't wait for the sequel season 4 or anything Spence, Steph,Jordan, Nat, Elise and the rest of the gang can come up with,a suggestion
You have to bring Paige back she's so cool.
I just watched a Valentine video with Natasha and
Elise on Kinda TV that was hilarious I think it was
An older one because Nat had longer hair in a
Pony tail a choker and she was wearing her glasses
I don't think she could look More awesomely adorable, that along with the two of them constantly holding hands, oh my the feels.