i can´t download.
why
i still can´t download
Hello! This video is not set to downloadable.
for anyone wondering about this i contacted Customer Support and this is what i got back
ME: hi i purchased the 'BEHIND THE SCENES ONLY BUNDLE!' and when i went to download the videos the one titled 'THE COFFIN AND OTHER BITS' did not have an option to download.
CS:Thanks for reaching out. VHX handles technical support for the project, but I just passed your email along to the appropriate parties — they should get back to you shortly.
Steph Ouaknine: Hi!
That specific video is not set to downloadable.
Cheers,
Steph
[CS: This is an email we received in the VHX Support inbox, but we thought it would be better if you replied to it, as you are the seller of the content.]
Broken Angel
Thank you Adam!
I tweeted an inquiry to Steph Quaknine (to see if this was going to change to downloadable in the future), and wanted to share the answer with you all.
My Inquiry: Hi Steph, Just found this in the forum section. Would you change this to downloadable in the future? (Unless it was specifically set up this way out of respect for the actor. Then I take back my request.)
From Steph: It was indeed specifically set up this way. Thanks for checking!
I am one of those people who watch all the BTS featurettes, listen to all the commentaries, watch all the deleted scenes, and laugh at the gag reels. I sent the inquiry because I wanted all the content that was published for my own collection.
I am glad that this bit was included because it showed some of the challenges that the cast & the crew must have faced. Seeing Stephanie being supportive of Natasha was very touching and made me glad that people were being sensitive & thoughtful.
I also respect the fact that they didn't make it downloadable regardless of what the reason(s) are. I trust this production team, which I don't / can't say about most of others.
Thank you again to the team - cast & crew - for creating such a great content; being respectful and sensitive not only to the fans but to each other. #Respect
adam buckheit