The Carmilla Movie

Hi, I'm positive I got the journalist package, as well as the valentine's package a while ago, however nothing is showing up under the browse section & all three packages there have padlock icons on them. I could probably find proof of purchase if I looked hard enough, am I just missing something?

You have to sign in most likely

I purchased the journalist package and am signed in, but all I can watch is previews? Where did the movie go?

bought bundle 1 and only showing previews.
please help