Hi! I have some problems with watching the bundle. Yesterday everything was okay, but now if i click on any video, it brings me to this page https://carmillamovie.vhx.tv/browse
I would be very grateful, if anyone could help me.
i'm having the same problem did you figure out how to fix it?
no, i even tried another laptop and phon but i didn't work
maybe we should wait or something
but please, if you will figure out how to fix it, write me here
thank you :)
Hi Alisa, this means, if it was a gifted bundle, that your giftor's credit card was declined after you received the email. It's possible their bank blocked the charge.
Thank you for your response!
But it wasn't a gifted bundle and I bought it by myself. I checked my bank account and there's a payment conformation. And also yesterday everything was okay
Ah! In that case, contact us and VHX at https://carmillamovie.vhx.tv/contact/support so we can fix it :)
I'm having the same problem too :(
If you're having problems watching please take a look at the FAQs to trouble shoot https://carmillamovie.vhx.tv/help/watching. If that doesn't solve the problem please contact customer support with details and they can assist you. You can contact them here https://carmillamovie.vhx.tv/contact/support.