Okay, so I'm trying to gift the Carmilla Season 3 package, but the site's not letting me do that. At first, it kept saying "you have already purchased this title", even though I selected "gift this" and put the recipient's e-mail in. Someone suggested using a different e-mail, so I tried that, but now it keeps saying that the recipient already owns it, although it hasn't let me purchase it, and they're saying it hasn't shown up in their e-mail either. Nor is there a pending charge showing up on my bank yet, so it doesn't look like there's been any purchase. What's going on here?